If you feel that you or a loved one has been the victim of elder abuse, neglect or exploitation, help is available from the state's Adult Protective Services Program administered by the Ohio Department of Job and Family Services.
Learn more about Adult Protective Services, by Clicking Here
For the phone number to contact your county department of job and family services to report suspected abuse Click Here
If you or a loved one are in immediate harm, call local law enforcement right away.
The Area Agency on Aging Region 9, Inc. (AAA9) first opened its doors in Cambridge in 1975 as a private non-profit Section 501(c) (3) organization. We are designated by the Ohio Department of Aging as one of America’s nearly 700 Area Agencies on Aging. We serve a nine-county area that includes Belmont, Carroll, Coshocton, Guernsey, Harrison, Holmes, Jefferson, Muskingum, and Tuscarawas Counties.
“We work with people, communities and organizations to help older adults and people with disabilities live independently and enjoy the highest quality of life possible.”
Our staff currently includes nearly 125 full-time employees. Our staff directly serves over 2,500 case-managed clients and assists over 40,000 older adults through contracts and grant programs. Our budget includes over $46 million in local, State and federal funds, including Medicaid homecare waiver monies, Older Americans Act and State Community Services Block Grant. AAA9’s annual salary budget exceeds $4.2 million.
The Quality & Planning Division negotiates and monitors our 150+ performance-based contracts and grants. Their Quality Assurance/Quality Improvement activities ensure the highest possible level of performance and service for our clients, as well as safeguarding the use of taxpayer dollars. Our grant-based programs serve about 40,000 older adults.
Our Screening & Assessment unit handles over 10,000 incoming requests for assistance each year. Over 2,300 in-depth assessments are conducted in the homes of older adults, with care plans and advice to help them stay safe and healthy in their own homes. The Pre-Admission Review (PAR or ‘desk review’) staff checks the appropriateness of nursing home placement for nearly 6,000 people of all ages annually.
Our Case Management unit has over 45 case managers and four supervisors. All of our Case Managers are either Registered Nurses or Licensed Social Workers. A majority of them work in our statewide PASSPORT program, a Medicaid waiver program that works like a “nursing home without walls”. Each case manager maintains contact and guides service delivery for 65-75 people at a time. We serve over 3,000 older adults each year, with a current caseload of about 2,500 at any given time.