The Provider Management Division is the first stop for any individual or agency who wants to be a certified long-term care provider. This division is responsible for the daily oversight of our provider network for PASSPORT, Title III, Assisted Living, Alzheimer's, Caregiver, and more. 

Technical assistance to the provider network, annual provider reviews, rule compliance, communications with ODA's Provider Network Management, nutrition monitoring, Title III program management and contract compliance are just a few responsibilities our provider management staff handle. 

Report Elder Abuse and Exploitation!

If you feel that you or a loved one has been the victim of elder abuse, neglect or exploitation, help is available from the state's Adult Protective Services Program administered by the Ohio Department of Job and Family Services.
To earn more about Adult Protective Services, click here.
For the phone number to contact your county department of job and family services to report suspected abuse, click here.
If you or a loved one are in immediate harm, call local law enforcement right away.
AAA9 wants to ensure our older adults are getting the resources they need if they are experiencing some type of abuse. Because of this, we will be increasing our services to include assisting with those in situations of abuse, neglect, or exploitation.
If you know of any individual who could use our assistance, please have them call Ashley Bichard at (740) 421-9755.
For more information regarding how AAA9 can help, please click here.